Smart Field Support

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Deployed by 9 companies

Next Generation Field Support

Page last modified

April 11 2024

Smart Field Support has one goal: Improving the interaction between Human and Machine and optimize efficiency and safety. With Smart Field Support we bring valuable information to any field operator using Augmented Reality and help them to optimize their daily work.

It is more challenging to find people with the right skills and train them efficiently while systems are getting more complex. Smart Field Support speeds up training while your most experienced crew has more time available. It captures vital knowledge and distributes that in easy to understand instructions as well.

Pros & Limitations

Store vital knowledge for future generation operators

Real-time decision support

Connectable with tools that are already in use

Give Remote Support to your customers/colleagues

Cut training time in half

Easy and fast to deploy

Works on all smart devices

Procedures need to be clear and documents digitized

Specification

Specification Title	Specification Description
Areas of Application	In and around complex installations and machines.
Certification/ Licenses	Depending on the scale of the application a software licence is needed.
Compliance	Log and store performed safety or maintenance procedures for audits.
Capabilities	Drive efficiency and safety while capturing vital installation/operation knowledge for future generations.
Training	Vital knowledge can be captured in the application, does not have to be transferred to the employee.
Reporting	Automatically log procedures.
Remote Support	Remote support/troubleshoot by sharing live & secured video feed \| AR instructions \| Chat in 70 languages
Deployment	Application is triggered by picture recognition \| Easy and fast set-up and no heavy 3D rendering