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Smart Field Support
Next Generation Field Support
Page last modified
March 14 2023
Smart Field Support has one goal: Improving the interaction between Human and Machine and optimize efficiency and safety. With Smart Field Support we bring valuable information to any field operator using Augmented Reality and help them to optimize their daily work.
It is more challenging to find people with the right skills and train them efficiently while systems are getting more complex. Smart Field Support speeds up training while your most experienced crew has more time available. It captures vital knowledge and distributes that in easy to understand instructions as well.
Pro/con
Store vital knowledge for future generation operators
Real-time decision support
Connectable with tools that are already in use
Give Remote Support to your customers/colleagues
Cut training time in half
Easy and fast to deploy
Works on all smart devices
Procedures need to be clear and documents digitized
Specification
Areas of Application
In and around complex installations and machines.
Certification/ Licenses
Depending on the scale of the application a software licence is needed.
Compliance
Log and store performed safety or maintenance procedures for audits.
Capabilities
Drive efficiency and safety while capturing vital installation/operation knowledge for future generations.
Training
Vital knowledge can be captured in the application, does not have to be transferred to the employee.
Reporting
Automatically log procedures.
Remote Support
Remote support/troubleshoot by sharing live & secured video feed | AR instructions | Chat in 70 languages
Deployment
Application is triggered by picture recognition | Easy and fast set-up and no heavy 3D rendering
Relative Business Impact
Technology Readiness Level
[8/9]
Development
Technology demonstration
Mature / Proven
Technology deployed by:
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