Author

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Deployed by 10 companies

A cloud-based process mapping and RACI chart software

Page last modified

February 11 2025

Author is a cloud-based process mapping and RACI chart software designed to support companies in developing and documenting their business and project processes. It is a fully customizable system that aims to simplify the process of achieving ISO accreditation, such as ISO 9001 (Quality Management), ISO 14001 (Environmental Management), ISO 45001 (Health and Safety Management), and ISO 27001 (Cyber Security Management).

Author offers several key features that make it a valuable tool for organizations of all sizes. First, being cloud-based, it is accessible from anywhere, enabling remote collaboration and streamlining the process of documenting and updating processes. Second, its customizable nature allows companies to tailor the software to their specific needs and industry requirements. Third, Author supports ISO 9001 systems, providing a framework for organizations to establish, implement, and maintain quality management processes.

Furthermore, Author promotes cost reduction by eliminating the need for manual documentation and improving operational efficiency. It is designed to be user-friendly, making it easy for employees to navigate and contribute to the process mapping efforts. The software also offers full auditability, ensuring that all changes and revisions are tracked and documented, which is essential for maintaining compliance with various standards and regulations.

Overall, Author is a comprehensive process mapping and RACI chart software that aims to simplify the complex task of documenting and optimizing business processes while supporting organizations in achieving ISO accreditation and improving overall operational efficiency.

Pros & Limitations

A simple and powerful tool to communicate the business controls in an organisation

Clearly defines roles and responsibilities throughout the organisation

Improves working efficiency in organisations by simplifying procedural paperwork

Enhances customer focus, stakeholder alignment and value delivery

Increases organisational agility and management of risk

Improves strategy execution

Facilitates performance improvement

Aligns with ISO 9001:2015 and other standards

Requires an appreciation of process management and a systems approach to management

Easy to update, easy to use and understand

Specification

Specification Title	Specification Description
Areas of Application	Organisations which require an agile approach to controlling the business.
Business Efficiency	Enhanced through simplified clarity of interfaces, risks and responsibilities.
Capabilities	Fully scalable for organisations from SME to corporations.
Compatibility	Readily installed on a wide range of IT platforms.
Compliance	Assists in achieving recognised ISO and other industry standards.
Customer Focus	Clearly communicates priorities in process management to achieve alignment.
Documentation	Simplifies and clarifies, reduces volumes and makes your management system a business asset.
Implementation time	Get started within minutes, see results within hours.